Returns/Exchanges
Sometimes Mistakes are Made
Thank you for your purchase! We hope you are happy with it.
However, if you are not completely satisfied with your purchase, you can return it to us for a full refund or an exchange. Please read below for more information on our return policy.
RETURNS/EXCHANGES
All returns/exchanges must be postmarked within fourteen(14) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN/EXCHANGE PROCESS
To return an item, please email us at to obtain a return/exchange authorization. After receiving the authorization, place the item(s) in its original packaging (if provided), include your proof of purchase, and mail your return to the following address:
Iron Blood LLC
ATTN: Returns/Exchanges (Select the appropriate one)
12818 Smokey Pass Circle
Houston, TX 77038
United States
Please note, you are responsible for all return shipping charges.
We do NOT refund shipping costs on returns and/or exchanges, UNLESS there was a processing and/or manufacturing error on our behalf.
REFUNDS
After receiving your return and inspecting the condition of your item(s), we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item(s) to process your return or exchange. We will notify you by email when your return has been processed.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: f